The Journal
Strategy & thoughts from a TA-turned-designer on websites, fees, and the business foundations for independent travel advisors.
Blogging on Squarespace: What You Need to Know Before You Start
Adding a blog to your Squarespace site isn’t about pumping out content or chasing what’s hot. It’s about creating a purposeful space that works for your business; attracting aligned clients, building trust before the first call, and showing how you actually think about your work.
How Travel Advisors Can Compete With and Embrace AI in 2026
AI is reshaping how people plan travel. I explore why travellers still need human advisors, what AI tools are helping and how to update your website to stand out in the AI era. Includes data, insights, and must-have website strategies for 2026.
Squarespace Discount Codes & Ways to Save on Your Website in 2026
Save money on your Squarespace website billing plan including email marketing, courses, digital products, scheduling and more with the latest Squarespace discounts. As always, use code BIRCH10 at checkout to save 10% on your Squarespace website billing!
The Best Squarespace Templates for Modern Travel Advisors & Service Providers
Building a website that truly reflects your travel brand doesn’t have to mean starting from scratch or hiring a designer right away. If you’re a travel advisor or agency ready to DIY your site, choosing the right Squarespace template can make all the difference. Dive in to find my favourite template shops & enjoy some savings!
Travel Planning Fees 101: How to Charge with Confidence (and Attract Clients Who Happily Pay It)
This guide breaks down why fees are non-negotiable, what the industry is charging right now, how to handle objections like a pro, and why your branding might be the reason clients aren't taking you seriously. Plus: real scripts you can use today and resources to finally get your business looking as professional as the service you provide.
10 Strategies for Independent Travel Advisors To Stand Out & Not Burn Out
After 12 years at Flight Centre and 4 years as an independent advisor before becoming a web designer, I've seen what works on both sides. This post breaks down ten essential strategies for travel professionals to build an online presence that’s sustainable.
on Branding & Positioning
on Running a Travel Business
on Client Experience
on Blogging, Design, SEO & Website Strategy
now in the birch & Bud Design Co. shop