The Journal
Strategy & thoughts from a TA-turned-designer on websites, fees, and the business foundations for independent travel advisors.
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featured posts
featured posts
New Travel Advisor? Your Current Skills Are Worth More Than You Think
This one's for the travel advisor who came from somewhere else, a corporate role, a client-facing career, a decade of managing projects, people, or both, and is letting the word 'new' talk them out of charging what they're worth. You didn't leave your skills at the door when you switched industries. This post is a reminder of who TF you are.
Do Travel Advisors Need a Website? Probably, Yes.
For the advisor who's been putting off the website decision, or who isn't sure the investment is worth it when referrals and social media are already working. We'll cover what a website actually does that Instagram can't, what your potential clients are doing before they ever talk to you, and the different ways to get started without losing your mind.
Transform Your Client Experience With Thoughtful Onboarding
Landing a new client is exciting, but the first impression they form often happens before you even talk. From discovering you online to your first call, clarity and structure shape how confident they feel in working with you. This post walks through why onboarding matters, what can go wrong without it, and how a well-designed welcome guide can make the whole process feel effortless, for you and your clients.
now in the birch & Bud Design Co. shop