The Journal
Design, SEO, and business insights for service-based businesses, and with a soft spot for travel advisors and thoughtful DIYers.
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featured posts
featured posts
How to Stop Sounding Like Every Other Travel Advisor Online
Your website copy sounds professional. It's warm, it mentions your experience, and it could belong to almost any travel advisor online. If that sentence landed somewhere uncomfortable, this post is for you. We're covering why generic copy happens, what brand voice actually looks like in practice, how to figure out which voice type you are, and what to do with that information once you have it..
How Travel Advisors Can Compete With and Embrace AI in 2026
AI is reshaping how people plan travel. I explore why travellers still need human advisors, what AI tools are helping and how to update your website to stand out in the AI era. Includes data, insights, and must-have website strategies for 2026.