The Journal
Strategy & thoughts from a TA-turned-designer on websites, fees, and the business foundations for independent travel advisors.
You Niched Down. So Why Are You Still Explaining Yourself on Every Call?
You picked a niche. You said it out loud, put it on your website, and felt the relief of finally having a clear answer when someone asks what you do. But if clients are still arriving unclear on whether you're their person, you've stopped one step short
How to Stop Sounding Like Every Other Travel Advisor Online
Your website copy sounds professional. It's warm, it mentions your experience, and it could belong to almost any travel advisor online. If that sentence landed somewhere uncomfortable, this post is for you. We're covering why generic copy happens, what brand voice actually looks like in practice, how to figure out which voice type you are, and what to do with that information once you have it..
How to Turn Client Feedback Into Your Best Marketing Tool
Most travel advisors collect feedback but rarely use it strategically. In this post, we go over why the right questions matter, what to look for, and how to turn client insights into language that does the selling for you so your fee stops feeling like something you have to justify and your process becomes rock solid.
Travel Planning Fees 101: How to Charge with Confidence (and Attract Clients Who Happily Pay It)
This guide breaks down why fees are non-negotiable, what the industry is charging right now, how to handle objections like a pro, and why your branding might be the reason clients aren't taking you seriously. Plus: real scripts you can use today and resources to finally get your business looking as professional as the service you provide.
on Branding & Positioning
on Running a Travel Business
on Client Experience
on Blogging, Design, SEO & Website Strategy
now in the birch & Bud Design Co. shop