The Journal
Strategy & thoughts from a TA-turned-designer on websites, fees, and the business foundations for independent travel advisors.
How to Choose a Website Platform as a Travel Advisor (Without Losing Your Mind)
A real comparison of every website option a travel advisor is likely to run into, from travel-specific platforms like Travefy and Truevail to general builders like Squarespace, Showit, and WordPress, plus the quick-fix options like Canva and Carrd. We'll cover what each one actually costs (USD and approximate CAD), what you own versus what you're renting, SEO, ease of use, and how to figure out what makes sense for where you are right now.
Why Would Someone Choose You? How Travel Advisors Can Craft a Position That Actually Sticks
Most travel advisors can describe what they book. Fewer can explain clearly why a client should choose them specifically. This post breaks down what positioning really means, the different ways you can build one without narrowing your business, and the questions worth sitting with to find your honest answer.
How to Stop Sounding Like Every Other Travel Advisor Online
Your website copy sounds professional. It's warm, it mentions your experience, and it could belong to almost any travel advisor online. If that sentence landed somewhere uncomfortable, this post is for you. We're covering why generic copy happens, what brand voice actually looks like in practice, how to figure out which voice type you are, and what to do with that information once you have it..
Do Travel Advisors Need a Website? Probably, Yes.
For the advisor who's been putting off the website decision, or who isn't sure the investment is worth it when referrals and social media are already working. We'll cover what a website actually does that Instagram can't, what your potential clients are doing before they ever talk to you, and the different ways to get started without losing your mind.
The 8 Stages of a Successful Client Journey as a Travel Advisor
Most travel advisors have the first four stages of the client journey pretty well covered. It's stages five through eight, the pre-departure prep, the mid-trip check-in, the welcome home email, the referral ask, where things can go sideways. This post walks through all eight stages, what should actually be happening at each one, and where the gaps tend to show up.
Transform Your Client Experience With Thoughtful Onboarding
Landing a new client is exciting, but the first impression they form often happens before you even talk. From discovering you online to your first call, clarity and structure shape how confident they feel in working with you. This post walks through why onboarding matters, what can go wrong without it, and how a well-designed welcome guide can make the whole process feel effortless, for you and your clients.
on Branding & Positioning
on Running a Travel Business
on Client Experience
on Blogging, Design, SEO & Website Strategy
now in the birch & Bud Design Co. shop