The SHOP

Tools for Travel Advisors who'd rather figure it out themselves

A growing collection of templates and tools created for travel advisors who are done winging it. Whether you're setting up your client process, charging fees with confidence, or trying to get your business looking as good as the trips you plan, these resources are here to help get you there.

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free download mockup for travel advisors
 

FREE DOWNLOAD | from a former travel advisor turned web strategist

Ask better questions, get more meaningful responses, and turn client insight into something useful: clearer messaging, stronger referrals, and real trust

If your feedback process feels inconsistent, awkward, or underused, you’re not alone. The Travel Advisor Feedback Toolkit might be just what you need!

Keen to keep learning?

Check out The Journal’s recent posts

 
blurred side profile of lara ellis walking against brick background

Hey, I’m lara

the DESIGNER behind birch & bud design co.

When I was a Travel Advisor, I figured out pretty quickly that my great service wasn’t going to be enough to stand out from everyone (and everything) else.

Potential clients didn’t know who I was, what I stood for or what made me different from every other advisor or an OTA. I needed a website that showcased what I specialized in and sent the people shopping on price somewhere else.

So I signed up for Squarespace, watched 1 million YouTube videos and designed and redesigned my first website more times than I’d like to admit — usually at 11 pm when my squirrel brain thought of something new.

When travel shut down in 2020 (IYKYK), I signed up for branding and web design courses. That evolved into Birch & Bud Design Co., where I now design Squarespace websites so you don’t have to spend all your free time figuring out how to add ‘web designer’ to your list of professions as a small biz owner.