FREE DOWNLOAD for travel advisors
Turn Post-Trip Feedback Into Something You Can Actually Use
from a former travel advisor turned web strategist
Refine your service, strengthen your positioning, and build trust with future clients
If your feedback process feels inconsistent, awkward, or underused — you’re not alone.
I created this free resource to help travel advisors ask better questions, get more meaningful responses, and turn client insight into something useful: clearer messaging, stronger referrals, and real trust.
DOWNLOAD NOW
DOWNLOAD NOW
Grab the Post-Trip Feedback Framework for Travel Advisors Now!
Download it, customize it, and start collecting feedback that actually supports your growth.
Features 17 helpful pages of questions and the strategy behind how they’ll help your process & website stand out.
WHAT’S INSIDE
a practical feedback framework you can adapt to your business
a curated set of questions that surface real insight, not just a rating system
a lighter list for extracting powerful ‘voice of customer’ reviews that speak to the client’s transformation and your value, which is indispensable for marketing copy!
ps. you’ll be signed up to my newsletter, but can leave whenever you like
Hey, I’m lara
the DESIGNER behind birch & bud design co.
former travel advisor, interior design consultant, email and marketing assistant, and currently; your trusted web designer
When I was a TA, I quickly realized that standing out from online booking sites — and even other advisors — required more than great service. I needed a space of my own.
A website that legitimized my offers, showcased my specializations, educated potential clients, and pre-qualified the people who truly valued expertise over convenience.
So I built one — learning as I went, spending late nights refining, testing, and rebuilding until it felt right. Let me tell you, it’s a process.
When the travel industry came to a standstill in 2020, I leveraged what I learned and deepened it through investments in branding and web design courses. What started as a necessity evolved into Birch & Bud Design Co. — a studio dedicated to helping TAs like you create websites that are beautiful, credible, and aligned with the businesses they’re building - without the drama of doing it all yourself.
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