The Journal
Design, SEO, and business insights for service-based businesses, and with a soft spot for travel advisors and thoughtful DIYers.
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new + popular
new + popular
Blogging on Squarespace: What You Need to Know Before You Start
Adding a blog to your Squarespace site isn’t about pumping out content or chasing what’s hot. It’s about creating a purposeful space that works for your business; attracting aligned clients, building trust before the first call, and showing how you actually think about your work.
How Travel Advisors Can Compete With and Embrace AI in 2026
AI is reshaping how people plan travel. I explore why travellers still need human advisors, what AI tools are helping and how to update your website to stand out in the AI era. Includes data, insights, and must-have website strategies for 2026.
Squarespace Discount Codes & Ways to Save on Your Website in 2026
Save money on your Squarespace website billing plan including email marketing, courses, digital products, scheduling and more with the latest Squarespace discounts. As always, use code BIRCH10 at checkout to save 10% on your Squarespace website billing!
The Best Squarespace Templates for Modern Travel Advisors & Service Providers
Building a website that truly reflects your travel brand doesn’t have to mean starting from scratch or hiring a designer right away. If you’re a travel advisor or agency ready to DIY your site, choosing the right Squarespace template can make all the difference. Dive in to find my favourite template shops & enjoy some savings!
Using Custom Code to Create A Memorable Website on Squarespace
There’s so much that can be crafted beyond the Squarespace grid that can elevate your website with unique and interactive design elements. I’m still on the side that simplicity and accessibility reign, but that doesn’t mean boring so I’m sharing a few features and resources so you can get creative too.
6 Design Elements Your Website Needs To Boost Conversion
When I audit websites, I notice the same gaps over and over —elements that could be turning curious visitors into loyal clients. In this post, I’ll walk through six essentials inspired by the StoryBrand framework, showing how clear messaging and customer-focused design can transform your site’s experience and conversion.